Refund Policy
Refund conditions and procedures for paid plan subscriptions.
Refund Summary
- Within 24 hours of purchase + unused: Full self-service refund available from My Page.
- Monthly plan + after first use: No refund (digital content, per applicable consumer protection law).
- Annual plan + after first use: Pro-rata refund for unused days.
01 Scope
This Refund Policy applies to all paid subscription plan purchases on 테크인라이프 (Technologia tool), regardless of payment method or billing cycle (monthly or annual).
- Covered: New paid subscriptions and automatic renewal payments.
- Not covered: Free plans — no payment is charged, so there is nothing to refund.
- Where individual terms or promotional conditions are more favourable to you than this Policy, those more favourable conditions prevail.
02 Monthly Subscriptions
Whether a refund is available for a monthly subscription depends on whether you have started using the service.
| Condition | Refund Treatment |
|---|---|
| Within 24 hours of purchase + unused | Full refund (self-service) |
| More than 24 hours after purchase or after first use | No refund |
Legal Basis & Definition of 'First Use'
Under Article 17(5) of the Korean Act on the Consumer Protection in Electronic Commerce, the right to cancel (refund) a digital content service is limited once the consumer has begun using it and the value has materially diminished.
In this Policy, "first use" means the moment your first paid conversion is completed after the purchase. Because files are processed locally in your browser and never sent to our servers, first use is determined by the completion of a conversion on your device.
03 Annual Subscriptions
Annual subscriptions are eligible for a pro-rata refund for unused days even after first use. Before first use, a full self-service refund is available (same conditions as monthly).
| Condition | Refund Treatment |
|---|---|
| Within 24 hours of purchase + unused | Full refund (self-service) |
| After first use | Pro-rata refund (Annual price ÷ 365) × unused days |
Pro-Rata Calculation
Under Korean consumer protection regulations, we are obligated to refund unused days on annual subscriptions even after service commencement.
The refund amount is calculated as (annual price ÷ 365) × unused days. Any payment-processor cancellation fees charged by the PSP, if applicable, may be deducted from the refund.
04 How to Request a Refund
- Self-service refund (within 24 hours + unused): Go to My Page > Payment History > Refund Request and process a full refund instantly.
- Manual refund (all other cases): Contact our support channel with your payment details. We will review and process your request.
- Notification: We will notify you by email when your refund request is received and when it has been processed.
05 Consent at Checkout
Before completing a purchase, we inform you of the refund limitations that apply to digital content services and collect your explicit consent.
- After payment you will be asked to confirm: "I agree that refunds are restricted once use of this digital content service has commenced."
- This consent is displayed as a clearly labelled step during checkout and the record is stored alongside your payment history.
Refund Before You Start
If you wish to obtain a refund before starting to use the service, follow the [Refund & Start Later] guidance shown at checkout. A full self-service refund is available from My Page until your first paid conversion is completed.
06 Failed Renewals & Service Termination
- Failed renewal payment: If a renewal charge fails, we provide a 24-hour grace period during which you can update your payment method.
- End of grace period: If payment is not successfully processed within the grace period, the account is automatically downgraded to the free plan.
- Service termination by the Company: If we terminate the paid service for any reason, we will give at least 30 days' advance notice and issue a pro-rata refund for any remaining paid period.
07 Processing Time
Once a refund is approved, the time for it to appear in your account depends on your payment provider and card issuer.
- After approval, our refund request to the PSP is processed according to the PSP's policies, typically within a few business days.
- The time for a card refund to appear on your statement depends on your card issuer's settlement cycle, which is outside our control.
- Processing may be delayed on weekends and public holidays. We appreciate your patience.
08 Contact
If you have questions about refund eligibility or the status of your request, please contact us. To help us assist you quickly, include your payment date, payment method, and the email address associated with your account.
문의처
For refund enquiries, please include your payment details when contacting us.
admin@technologia.app